CCI AdDesk Sales

CCI AdDesk Sales, Satisfaction – Prioritizing the customer

To remain ahead of the competition, advertising departments need to strengthen their relationships with existing customers while continuing to develop new relationships.

To that end, CCI AdDesk Sales captures all of the “customer information” that has historically existed within advertising departments and places it into a logical and segmented systems framework, providing publishers with the platform to create deeper business relationships.

The CCI System provides publishers with an ability to develop, maintain and manage complex relationships. In CCI AdDesk Sales, users are constantly provided with accurate up-to-the-minute information from which to service the customer. They are also provided with an overview of key relationships that exist between agencies and clients, corporations and subsidiaries and even across multiple brands, which are clearly displayed alongside contact schedules and account history.

CCI AdDesk Sales also allows publishers to intensify their customer relationships even further through the use of innovative “contracts”, “voucher modules”, “customer service modules” and “reporting options”. Effectively servicing a customer has never been easier than it is with CCI AdDesk Sales.

CCI AdDesk Sales provides a framework that reflects the complexities of a modern customer relationship strategy. By providing a flexible database CCI Europe has created the possibility of linking all the interdependent or interconnected relationships together within the system.